Experienced Pool Administrators Ready to Help Your Organization

Most public entity risk Pools have had low to no turnover at the executive level with their leaders serving in the position for years, even decades. As a now mature industry, Pools are entering a period of higher turnover of Administrators not previously seen in public entity risk pooling. This is due largely to retirement of seasoned (sometimes founding) administrators, and other reasons as well. As stewards of public money Pools tend to run lean and may not have invested in building bench strength and here may or may not be an in-house candidate ready to take the mantle.  Keen Group Consulting has experienced former administrators ready to help your Pool, League or Association navigate its way through administrator succession.

Property & Casualty Trust Administration

A Public Entity has unique insurance needs and member-governed public entity risk pools know that better than anyone. When you need help managing your property and casualty self-insurance risk pool for your members you want someone who also knows.  As former pool administrators, Keen Group Consulting has proven in-the-seat experience leading property and casualty risk pools. Whether you need an interim administrator, program manager or just some help bringing a project to fruition, give us a call and ask how we can help.

Interim Administrator

We are here and ready to help your organization stay on track during an executive staff transition.  Keen Group Consulting was founded by a former Pool Administrator and is ready to share its experience, knowledge and leadership on a short or long-term basis to manage your Pool, lead staff, work with the Board of Directors, and oversee vendor partners to keep the program running while a new administrator is sought or developed.    We have experience running property, casualty, workers compensation, health insurance and unemployment insurance Pools.  We have led in-house operations and managed vendor relationships. We have experience with budget preparation, investment management, board relations, member services, underwriting, claims, marketing, loss control, association relations, legislative issues and regulatory oversight, and more…

Pre-Departure Assistance

If your Pool Administrator has announced their leave, we can assist your organization with pre-departure assistance to facilitate a smooth transition.  We can also help with training and on-boarding of a new administrator, whether a promotion from within, or a new hire from outside, the organization.

Succession Planning

Keen Group Consulting can help your organization evaluate succession planning options and prepare for conceivable turnover in key positions.

Communications & Marketing

We can assist in member services and communication strategies to help enhance retention and growth opportunities.

Governance

We can assist with governance issues involving the Administration and/or the Board of Directors, including roles and responsibilities, communications and trust.

Strategic Planning & ERM

Keen Group Consulting can help guide your organization through a strategic planning and enterprise risk management process.